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Small business owners and managers are a
price-sensitive group. So any opportunity to trim expenses, without
cutting into muscle, is certainly worth exploring. Add 101
money-saving opportunities to the mix, and the possibilities become
even more exciting.
A Few Words About Tech Consultants
In my first book, Building Profitable
Solutions with Microsoft BackOffice Small Business Server 4.5 (Microsoft
Press, 1999), I taught computer consultants how to constantly add
high-level value to client engagements by regularly evaluating and
upgrading their consulting skill sets.
I’ve been a long time proponent of the need
for computer consultants to plan for next year’s big
opportunities. Most progressive, forward-thinking technology
providers agree with this practice and actively seek ways to phase
out entry-level, low-margin technical support tasks, so their
companies can concentrate on higher-level projects and more
lucrative niches. This gives consultants a way to combat
obsolescence and build a more solid relationship and partnership
with their small business clients.
But, some computer consultants out there still
believe self-servingly that clients are best off being kept in the
dark on self-help technical support information.
Computer consultants offer small businesses an
excellent way to tap into experienced IT (Information Technology)
talent, without the overhead of a full-time IT manager on
payroll. However, many small businesses call on their computer
consultant too quickly, too often, when small businesses could just
as readily and easily handle many basic, routine computer support
problems on their own.
If these scenarios in any way describe your
existing technology provider relationship, you need What Your
Computer Consultant Doesn’t Want You to Know to help you
become more self-sufficient and lower your overall computer support
costs. If this sort of discussion offends your computer consultant,
perhaps you should start interviewing replacements.
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